Passenger rights exist to protect travellers when airlines cause serious disruption. The exact rules depend on route, airline, timing, and the reason for the disruption.
Situations that may qualify
Long delays, short-notice cancellations, involuntary denied boarding, and missed connections on one booking can all be relevant.
Situations that may be weaker
Claims may be weaker when the disruption was caused by extraordinary circumstances, separate self-made bookings, missing travel documents, or very early cancellation notice.
How to start
Use the Claim Please checker with your route and flight date. The team can then review the facts and explain what evidence is needed next.